Food Safety/Quality Assurance Manager

Food safety/quality assurance managers are responsible for directing food safety, quality assurance and sanitation programs at food production facilities. They help to ensure that all products created at a manufacturing facility meet food safety, customer, federal and state compliance. Quality assurance managers provide training, support and supervise a team of quality assurance technicians.

What Responsibilities Will I Have?

  • Mange the execution of all food safety management systems and programs
  • Ensure quality control of raw materials and finished products
  • Assist in setting quality standards and ensure that production is maintained at such standards
  • Maintain the long-term continuity of production and service quality
  • Keep records of all tests conducted
  • Oversee the daily workflow and schedules of the quality department
  • Provide training and support to quality assurance and production teams on systems, policies, procedures and core processes
  • Create training materials to support staff and lead in food safety demonstrations
  • Identify and analyze non-conformance issues then recommend and facilitate solutions to these issues
  • Analyze and investigate product complaints or reported quality issues
  • Be authorized to release product, issue certificates of analysis, initiate recall procedure and recommend corrective actions
  • Ensure all check sheets are correctly completed and all noncompliance situations that are found have the correct action taken and signed off
  • Collaborate with manufacturing plan operation on new products
  • Arrange, coordinate and participate in external quality audits

Recommended High School Courses:

  • agricultural education
  • biology
  • chemistry
  • mathematics

Education/Training Required:

A bachelor’s degree in biology, microbiology, food science, chemistry or a related degree is needed. Typically, a few years of experience as a quality assurance or quality control technician is required prior to entering this managerial role.

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