Shift Manager

Shift managers are responsible for directing and managing the operation of a business during a specific time such as a day or night. They will delegate tasks to employees and ensure that workers are completing their job duties while adhering to shift goals. Shift managers also deal with any problems that arise throughout their shifts and will inform the next shift manager about ongoing tasks.

What Responsibilities Will I Have?

  • Provide leadership, expertise and direction during a shift
  • Ensure that work activities adhere to all safety standards and procedures
  • Delegate tasks so that daily production targets are met
  • Plan, direct, coordinate and execute daily activities based on a published schedule or directive
  • Ensure that quality control and nonconformance processes are followed
  • Help employees identify and overcome any obstacles that affect safety and efficient production
  • Effectively communicate and collaborate with other department heads
  • Make recommendations to the production manager on how to be more efficient
  • Communicate with the previous and upcoming shift managers about upcoming tasks
  • Submit order requests for materials needed on the shift
  • Ensure that accidents and incidents are thoroughly investigated
  • Bring issues to upper management as required
  • Analyze and resolve problems or assist employees in providing solutions
  • Ensure employees are properly trained
  • Complete and maintain appropriate records, documents and reports
  • Fill in for employees when needed
  • Resolve any problems that arise during a shift

Recommended High School Courses:

  • agricultural education
  • business
  • computer skills
  • personal finance
  • mathematics

Education/Training Required:

The educational background required to become a shift manager will depend on the type of work activities being managed. For example, an associate or bachelor’s degree in engineering or wind energy technology would be recommended for a shift manager at a wind turbine manufacturing facility. Generally, shift managers are individuals who have been promoted from a position in the shift they are supervising.